Research · Synthesis · Learning design
Retail Vision 2030
From a changing retail landscape to the questions executives needed to explore.
A landscape larger than a channel.
Retail Vision 2030 explored how societal shifts, customer behavior, technology, and workforce expectations could shape the future of retail.
I helped develop the research foundation and the experiences and provocations participants would work through together.
Give people room to think.
A long group discussion became an individual exercise booklet. The change gave each person mental space to explore options before returning to the shared conversation.
The research and exercises gave the group a structure for comparing possibilities and developing a shared point of view.
